Our Safety Procedures During the COVID-19 Outbreak

HomeBlogOur Safety Procedures During the COVID-19 Outbreak

At Tierney Orthotics and Prosthetics, our ongoing mission is to help you get back to doing what you love by offering the most advanced orthotic and prosthetic technologies. We appreciate the trust you place in us to provide this care. As the coronavirus (COVID-19) continues to become more present in locations throughout the U.S., please know your safety is of the utmost importance to us. We are implementing safety procedures to help limit viral exposure and protect at-risk populations.

For the safety of our patients and our staff, if you suspect you have the virus or have been exposed to anyone sick or tested positive for the virus, please contact our office and reschedule your appointment.

We are closely monitoring the COVID-19 situation as well as updates from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO). With this information, we are developing and implementing plans and actions at our locations to promote a healthy and safe work environment.

Proactive actions we are taking:
We are prescreening our patients prior to their scheduled appointment time as well as at their scheduled appointment time. We will be asking the following questions:

  1. Have you traveled outside of the U.S. within the last 30 days?
  2. Have you had a fever, cough, and/or difficulty breathing within the last two weeks?
  3. Have you been around someone who has been sick or tested positive for the COVID-19 virus within the last two weeks?

If any of these questions are answered yes, we are rescheduling our patients to at least 14 or more days from their scheduled appointment.

We are continuing to perform preventative measures recommended by the CDC. This includes but is not limited to: washing/sanitizing hands between every patient encounter, cleaning all work instruments between patients, and disinfecting exam rooms between patients in attempts to maintain a healthy work environment. We also have sanitizer available at the reception areas and are asking that every patient to sanitize their hands upon entrance into our facilities.

We have been and will continue to adjust the way we schedule appointments in order to minimize crowding within our waiting areas. As soon as you are checked in, our staff will immediately guide you to your personal, sanitized exam room in efforts to limit your time around other people and avoid social contact with other patients.

Additionally, in order to take extra precaution, we ask our patients to limit companions to one support person during the appointment.

Employees:

At Tierney Orthotics and Prosthetics, we are focused on our employees’ safety as much as we are focused on our patient safety. We are offering each hourly employee the option to work from home, if applicable. We are also staggering provider and administrative staffing to prevent employee crowding within our facilities. Additionally, anyone feeling sick is told to stay home, and will be paid for that time.

Additional information:

American Orthotic and Prosthetic Association (AOPA) is a national trade association committed to providing business services and guidance to Orthotic and Prosthetic professionals.

Tierney Orthotics and Prosthetics is a member of the AOPA organization. As of March 23, 2020, at least 11 states (Delaware, Kentucky, Louisiana, Ohio, California, New Jersey, New York, Illinois, Connecticut, Oregon, and Pennsylvania) have issued orders to restrict/close “non-essential” business until further notice. AOPA has reviewed each of these state-orders and found very consistent language that clearly considers the continued operations of healthcare facilities as essential services that are exempt from these orders. This exemption applies to patients who receive services as well as healthcare employees who provide services at these facilities.

AOPA fully expects additional states and local authorities to follow suit and implement restrictions, but expects that Orthotic and Prosthetic facilities will continue to be exempt from these restrictions. If additional restrictions are implemented that affect the continued operation of O&P businesses, AOPA will notify its members as soon as this information is received.

As always, we appreciate and thank you for your patience as we all are trying to navigate this challenging situation. Rest assured, we are taking preventative steps to minimize exposure, while tending to those who need our care. It is our top priority to provide a healthy and safe environment for you and our staff.

Respectfully,

Tierney Orthotics and Prosthetics staff