Privacy Policy

We want you to know how seriously we take your privacy, so please read our privacy policy, which we’re sure will address any worries you may have; If you submit your information we’ll keep it for the purposes of contacting you and we won’t share it with anyone else.

 

We don’t spam…but if you submit your email address to us you may receive an email from us from time to time. You will have the option to unsubscribe from these at any time.

 

We don’t:

 

  • Sell, lease or otherwise disseminate your information
  • Contact you after you have unsubscribed from our email list

 

 

We do:

 

  • Use your feedback to make our sites and customer service better
  • Encrypt sensitive data and use other methods to protect your particulars

 

 

Here’s a bit more from our legal friends:

 

Third party links

 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

 

Online Privacy Policy Only

 

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

 

Your Consent

 

By using our site, you consent to our privacy policy.

 

 

Cookie Policy

 

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and customize content. You can set your browser to refuse cookies; however, some parts of the site may not function properly without them.

 

 

Changes to our Privacy Policy

 

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 21-Aug-2019

 

 

Contacting Us

 

If there are any questions regarding this privacy policy you may contact us via the contact us page on this website.

 

 

 

 

Privacy and SMS Data Use Statement

Last Updated: 12/31/2025

 

 

Consent and Communication

 

By providing your phone number, you expressly consent to receiving automated or manual SMS/MMS messages from Tierney Orthotics and Prosthetics for transactional and informational purposes related to your care (such as appointment reminders, patient education, or administrative updates). NOTE: Consent is not a condition of receiving care. This consent applies only to SMS/MMS and does not apply to email or other communication channels.

 

 

Message Frequency

 

Message frequency is typically 2–4 per month,depending on your appointment schedule and care needs.

 

 

Data Collection and Use

 

Information Collected: Phone numbers, opt-in/out records, message content,and interaction timestamps.

Purpose: To deliver messages,manage preferences, and comply with legal obligations. Retention: Data is stored for 5 years after opt-out or as required by law.

 

 

Opt-Out Mechanisms

 

Unsubscribe: Reply STOP to any message to immediately stop receiving texts. Requests are processed right away, no later than 1 business day.

Assistance: Reply HELP for company contact details and instructions on how to opt out.

 

 

 

SMS Program Terms & Conditions

Last Updated: 12/31/2025

 

 

Program Description

Tierney Orthotics and Prosthetics uses SMS text messaging to communicate with patients, caregivers, and healthcare providers. Messages may include appointment reminders, links to patient portals and paperwork, patient education resources, directions, and limited two-way communication with staff. Most messages are automated, but staff may manually respond to patient inquiries or send important healthcare-related updates.

 

 

Message Frequency

Message frequency typically 2–4 per month, depending on appointment schedule and patient needs.

 

 

Cost

Message and data rates may apply, depending on your mobile carrier.

 

 

Opt-Out

You may opt out of SMS messaging at any time by replying STOP to any message. You may also call our office at 13365467165 to request removal.

 

 

Help

Reply HELP for information. You will receive company contact details and instructions on how to opt out. You may also call our office at (336) 546-7165 for assistance.

 

 

Consent

Consent to receive SMS messages is not a condition of receiving care.

 

 

Privacy & Terms

Our Privacy Policy is available at https://www.tierneyoandp.com/privacy

Our Terms & Conditions are available at https://www.tierneyoandp.com/Terms 

Copies of both may be requested from our office at any time.

 

Since 2014, Tierney Orthotics & Prosthetics has been the Triad, NC area’s leading provider of custom orthotics, prosthetics, diabetic footwear, mastectomy prosthetics, and shoe inserts.